At Decker Properties, we take a simple, straightforward approach to property management — built on reliability, transparency, and results. Our full-service property management formula is designed to maximize your rental income while protecting your investment and keeping your tenants satisfied. Here’s how we do it:

 

Leasing and Tenant Placement
We handle every step of finding and securing the right tenants. Your property is marketed across top rental platforms (Zillow, Facebook, MLS, and our Decker Properties website) with high-quality photos, video tours, and engaging listing copy. We field inquiries, schedule showings, and personally vet each applicant through a thorough screening process that includes credit checks, background checks, rental history, income verification, and personal references. We only approve tenants who meet strict qualifications — no shortcuts.

 

Lease Preparation and Signing
We prepare a clear, legally sound lease agreement customized to each property. We walk tenants through expectations and policies up front, to set the tone for a smooth tenancy. Lease signing and move-in funds collection are handled securely and promptly.

 

Rent Collection
Our system makes rent collection easy for tenants and seamless for owners. Tenants can pay rent online through our payment portal, and we also offer flexibility such as payments through PayPal, Klarna, or Apple Pay on select properties. We strictly enforce rent due dates and late fees after a short grace period. Owners receive direct deposit distributions and detailed monthly statements.

 

Ongoing Property Oversight
We actively manage each property with a hands-on approach. We respond quickly to maintenance requests and coordinate repairs with trusted vendors at fair prices. For larger projects, we oversee the work to ensure quality and value. Routine property checks are performed to keep an eye on condition and lease compliance. We also proactively handle renewals, lease adjustments, and rent increases based on market trends.

 

Tenant Communication and Support
Our tenants know they can reach us when needed. We are responsive to tenant calls, emails, and portal messages, which helps prevent small issues from becoming big problems. We also make clear what is expected of tenants in terms of care for the property and proper use of utilities (with notices like the “what not to flush” flyer we post, for example).

 

Owner Reporting and Communication
Owners receive simple, easy-to-read monthly reports with a clear breakdown of income and expenses — no fluff, just the facts. You’ll always know what’s going on with your property. If any concerns arise, we communicate with you promptly and help you make sound decisions.

 

Compliance and Legal Support
We keep our leases and processes aligned with Texas landlord-tenant law and Fair Housing standards. Our involvement with Texas Realtors (including serving on the leasing and property management committee) helps us stay informed on the latest legal requirements and industry best practices. We also handle necessary notices (like late rent or lease violations) and coordinate evictions if necessary.

 

Marketing and Vacancy Minimization
We treat vacancy as the enemy. Properties are marketed as soon as we know they’ll be available. We actively work our network of prospective tenants and investors, post professional listings, and monitor activity to adjust marketing strategies as needed to lease quickly.

 

Special Services for Investors
If you purchase a property through us, we offer discounted property management fees — giving investors a built-in advantage when working with Decker Properties. We also help clients identify rental properties that are a good fit for their investment goals, with realistic analysis on expected rents and maintenance considerations.

 

Local Expertise, Personal Service
Unlike big corporate property managers, Decker Properties is a family-run business with deep roots in the Longview and East Texas market. Zack and Billy Decker personally oversee every account. You won’t be routed through layers of staff — you’ll get direct, honest service from people who know your property and your goals.

​

Summary
Our full-service property management covers it all — from leasing to rent collection to maintenance, renewals, compliance, reporting, and beyond. We offer a reliable, transparent management experience designed to protect your asset, keep your tenants happy, and maximize your bottom line.